Performance Technology

Resources

• Performance Improvement Journal (ISPI)
• What is Human Performance Technology? (ISPI)
• Tremmel Human Performance Technology
• epss.com (Open Academy)
• Van Tiem, Moseley, and Dessinger (2004) Human Performance Technology Model (pdf)

Readings

• Ceroni (1998) Success drivers in an electronic performance support project
• Chevalier (2003) Updating the Behavior Engineering Model pdf
• Degler and Battle (2001) Around the Interface in 80 Clicks pdf (2001)
• Gary Dickelman
  • Dickelman home page
  • articles by Gary Dickelman
• Gloria Gery
  • Gery profile (Leading Thoughts)
  • Gery home page (Gery Asssociates)
  • Gery power point presentations
  • Electronic Performance Support Systems : How and Why to Remake then Workplace Through the strategic Application of Technology
    • Think Performance (Perfomance Improvement Global Network)
    • Granting Three Wishes through Performance-Centered Design (Perfomance Improvement Global Network)
  • O'Driscoll and Cross (2005) In Her Own Words: Gloria Gery on Performance
  • Gery (1997) Why Don't We Weigh Them?
  • Gery (1995) Attributes and Behaviors of Performance-Centered Systems pdf
  • Traditional vs. Performance Centered Design (Open Academy)
  • Avoiding the hurdles summary of a session on E-Learning (Epic)
  • Gery interview (Mariano Bernardez)
  • Gery (2003) Spinners vs. Weavers? Which skills will be more important in the forthcoming 'Age of Information?'
• Tom Gilbert
  • Gilbert profile (Don Clark)
  • Gilbert profile (students of Charles Graham)
  • Human Competence: Engineering Worthy Performance (1996)
• Craig Marion
  • What Is the EPSS Movement and What Does It Mean to Information Designers?
  • What is Performance Centered Design?
  • Implementing Performance Centered Design
• Martinez (1995) Performance Support Bibliography
• David Maier Performance Technology Definitions and Models
• Jacob Nielsen
  • About Jacob Nielsen
  • Nielson-Norman Group
• Nickols (2005) Some Implications of Configured Work pdf
• Donald Norman
  • Norman profile (Sebastian Foti)
  • Don Norman and Human Centered Design (Don Norman home page)
  • Books and exerpts
  • Index of Essays
  • Things That Make us Smart (1993)
    • Ch 2 review (by Tom Breeden)
    • Ch 3 review (by Lorraine Sherry)
    • Ch 4 review (by Michael Batty)
    • Ch 5 review (by James Robertson, IV)
    • Ch 6 review (by Chuck Ferguson)
    • Ch 7 review (by Dan Watola)
    • Ch 8 review (by Denise Herman)
    • Ch 9 review (by Kellie McGovern)
  • The Design of Everyday Things
    • review (Mary Ann Eiler)
    audio
  • Norman, Gentner & Stevens (1976) Comments on learning schemata and memory representation review (by Brent Wilson)
  • Cognitive Artifacts (1991)
• Ryder and Wilson (1997) From Center to Periphery: Shifting Agency in Complex Technical Learning Environments
• Schultz, Kofahl, and Bower (2003) Human Performance in the Workplace: Aligning People, Processes and Performance pdf
• Shepherd (2001) When Training Doesn't Work
• Sommers (2003) The Harmonics of Usability: A Trio of Implications for Software Interface Design pdf
• Wiggins (2004) Assessment as Feedback
• Wilson (1998) Evolving Tools of Performance Support: Empowering Workgroups and Individuals

See also...
• Computer Supported Cooperative Work (UCD)
• Organizational Learning (UCD)
• Corollary Sites

ISPI: International Society for Performance Improvement

ISPI Home Page	Front Range (Denver)
San Diego	ISPI Europe
Van Couver
Sydney	Melbourne
Silicon Valley	Los Angeles	Carolinas
Massachusetts	Kansas City	Dallas-Ft. Worth
Austin	New Mexico
Armed Forces	Orange County	Ohio Heartland
Northeast Ohio	Atlanta	Tampa Bay
South Florida Gold Coast
Central Iowa Golden Circle
Minnesota	Patomic	Global Network (Buenos Aries)
Michigan

May 02, 2008