Research Review V
Critical Review of a Published Qualitative Research Study

Lytle, J.H. (1996, June). The inquiring manager. Phi Delta Kappan, 664-670.

Lorraine Sherry

September 30, 1996

Abstract

Dr. Lytle describes a three-year effort to lead a group of urban principles and a group of middle management support staff toward the design of demonstrably effective educational organizations. The problem investigated in collaboration with teachers and staff was to assess the effectiveness of teaching throughout the district, with special emphasis on promotion policy, grading guidelines, and assignment of students to special education programs. The outcomes were to demonstrate that the superintendent's job could be done in less conventional and more effective ways and to cause principals and teachers to question their own practices. Mixed methods were used: observations, artifacts, focus groups, interviews, and ethnographic studies. By the end of this study, a volunteer planning committee from the regional office staff had redesigned both the organization of the office and the individual roles and responsibilities of staff members. Though no causal relationship was claimed, the author reported that fewer students were retained, suspensions and requests for disciplinary transfers dropped markedly, the number of students referred to and placed in special education classrooms dropped substantially, the proportion of special needs students included in regular classrooms increased significantly, and all Chapter I schools met their three-year school improvement goals.

Problem, Context, and Related Literature

In this district-wide effort by a new superintendent of an urban school district in Philadelphia, Dr. Lytle carried out a very comprehensive qualitative research study over a three year period. The title reflects his goals: to conduct inquiry and provide evidence that the norms of recent scholarship on leadership, restructuring, and organizational change were actually workable within his district of 25,000 students, and to bring about significant improvement in student outcomes.

The specific problems studied were threefold:

These problems are indeed significant, since leadership, restructuring and organizational change have received much attention in recent literature, but the author states that few if any real world examples have been provided as evidence of successful district-wide restructuring programs. They were also extremely important in the context of the author's district--a diverse sub-district of Philadelphia comprising 36 schools in which 75% or more of the students came from low-income families, almost all of whom were African-American; only a quarter of the schools were desegregated; and over 10 percent of the students throughout the district were enrolled in special needs programs.

Lytle's language is clear and jargon-free. His theoretical framework is based on Donald Schon's work on practitioner research and inquiry as well as Peter Senge's views on school leadership as designing, teaching, and stewardship. He states his orientation clearly:

As the new regional superintendent I was charged by the general superintendent to "break the mold"--to demonstrate that the job could be done in less conventional and more effective ways.
(p. 666).
The relationship of the problem to previous research is made explicit in the very first paragraph, in which the author refers to a 1993 AERA debate. Eight professors of educational administration debated the proposition that, for meaningful educational reform to reach the classroom,
the traditional roles of superintendent and principal must be eliminated and new leadership structures invented and implemented at each school site.
(p. 664).
Several of the books and journal articles cited in the references, in addition to those of Schon and Senge, are directly related to the specific problems under investigation--Shepard and Smith's (1990) Synthesis of research on grade retention, Rowan's (1990) Commitment and control: Alternative strategies for the organizational design of schools, and two of Lytle's own papers presented at AERA meetings. The Morris et al. (1984) citation refers to the excerpts of an ethnographic study that were provided to the 36 principals in Lytle's district, in preparation for their own ethnographic study of their fellow principals. Lytle also refers to Krueger's (1984) paper on focus group interviews, but neglects to cite Krueger's (1994) full Sage publication.

For completeness, I would have liked to see Lytle at least give lip service to the various Sage publications on qualitative methods, since it is apparent from the excellent design of his data collection activities that he is well-versed in research methodology, and since these are the books that are generally used by practitioners in the field. I would also like to have seen him refer Yin's (1994) classic book on case studies, because he was using converging lines of inquiry to deal with a single set of related questions within a single large case (his district). Lytle had a good prior theory base and triangulated data sources. Moreover, case study results are generalizable to theoretical propositions, not to populations or universes. It is clear that Lytle was, in fact, attempting to expand and generalize his findings to the theory base of school restructuring, not trying to replicate his findings in any other similar school district. Whereas case studies usually attempt to explain causal links in complex, real-life interventions, Lytle was quite careful to state that he drew no causal explanations from his study, though there was good evidence of some strong correlations which will be discussed later under findings.

Sampling and Data Collection

The research study was conducted in four phases, with three follow-up seminars on curriculum, race and education, and special education. Lytle provided a clear and convincing rationale for selecting his representative samples in all four phases of this study. When he dealt with principals, he dealt with the entire population of 36, not just with a sample. In the very large sample of 800 classrooms that he observed, he assured the teachers that he was not evaluating them. At all times, he shared the purposes of his study with all participants; when appropriate, he also gave feedback to participants in various phases of the study. For example, at the conclusion of Phase I, he distributed summaries of his debriefing sessions with observed teachers at a principals' meeting near the end of the school year, and discussed the major themes that his observations were raising.

In each phase, Lytle provides the reader with sufficient information to judge the care and fidelity with which he conducted his research, and to replicate the research process in his or her own context. Regarding alternate explanations, I feel that the entire study was conducted to elicit them. Judging from the recurrent themes in the discussions, it is evident that the study groups uncovered issues that they did not expect to find, and that were not always easy to confront. Here is a detailed description of the sampling and data collection process for each phase of the study.

Phase I. Classroom Observations

In the 1990-91 school year, he visited two schools each morning, four days a week, to develop "first impressions"--a total of more than 90 teachers and 800 classrooms. He does not report the exact breakdown of the sampling process by site or by grade level. Throughout the entire observation process, he informed the teachers that he was not there to evaluate them, and did not share his observations with them, lest that bias the data collection process. He purposefully controlled the time-of-day variable in all of these observations by conducting cross-sectional observations of each group from the very beginning of the school day.

For the second round, he followed one class from each grade in which failure rates were inordinately high, and observed all basic subject classes and perhaps one art or music class, until lunch time--a total of 30 "shadow" visits. For the lower grades, he generally observed the same teacher for 2 to 3 hours, whereas for the upper grades, he generally observed 4 to 6 teachers in succession. He took extensive field notes throughout all of his observations, recording everything from classroom furniture arrangements, to student responses to instruction, to recess activities. Later, he organized these into categories and topics, and shared his results with the principals and administrators, but not with the teachers.

Lytle was acutely aware of the asymmetry of this process--as a superintendent he could enter any classroom at will, for any purpose of his choosing. To reduce this asymmetry, he invited all 90 teachers, in grade-level groups of 16 to 18 teachers, to his office to discuss the purpose of his study and the general issues that concerned him, but at no time did he discuss the events that took place in any particular classroom.

Phase II. Intensive Studies of Individual Students

In the 1991-92 school year he asked all 36 principals plus nine regional office administrators to select one student and study him or her intensively over a four-month period. He then grouped these 45 administrators in to nine heterogeneously grouped study teams of five members apiece. Each team was expected to ensure that the students they selected to study would vary in terms of grade level, performance history, and placement in special programs. Each child's parents and teachers were informed of the study, and the teams met biweekly to share their observations and prepare their report. The sequence of activities was this:

At the end of Phase II, a research conference was convened in which the nine groups presented their findings on the 45 students they observed.

Phase III. Focus Group Studies of Report Card Grades

In the 1992-3 school year Lytle convened four focus groups of principals to discuss 1991-92 final report card grades. Since focus groups work best when they are relatively homogeneous (see Krueger, 1984), the groups were stratified by level and proportion of A's and B's or D's and F's. Two groups had disproportionately high grades; the other two groups had disproportionately low grades. However, Lytle did not report the number of members in each of the groups.

Lytle was careful to use a separate recorder, so that he could be free to moderate the discussion without biasing the observations of the group itself. Moreover, he modeled the process of conducting a focus group by alternating the roles of facilitator and recorder for each session between a regional office administrator and himself. Discussions were intended to be nonevaluative, and at the end of each focus group, the recorded observations from the focus group session were shared with the participants. We can infer that these group discussions were taped and transcribed, because he refers to transcripts later on and also states that written summaries of the sessions were shared with all participants.

All participating principals were provided an important artifact--summary sheets of report card data which included information about their own schools, the other schools in the group, and citywide averages. It was the group's task to interpret the data and to share their perceptions with other members of the group.

Phase IV. Ethnographic Studies of Principals

During the fall 1992 term, all 36 principals agreed to study themselves as a way of better understanding the principalship. They were provided excerpts from an ethnographic study of Chicago principals (Morris et al., 1984) which appears in Lytle's list of references. Then they were paired, and each principal spent a day doing an ethnography of the other. At the conclusion of the study, participants were organized into data analysis teams to share their findings with one another.

This is an interesting new twist on the type of staff development activities that are used effectively by RMC Research Corporation (Foxworth, O'Donoghue, & Rutherford, 1996), in which administrators are guided through relevant literature and then carry out self-reflective studies and discuss their observations with the group, rather than carry out ethnographic studies of one another. I have not seen Lytle's process used before, so I have no basis on which I can judge its effectiveness.

Data Analysis

One weakness of this report is that Lytle does not describe his categorization process when he says that "what emerged was a set of impressions, organized in categories and by topics" (p. 666) or "the minutes were reorganized into categories derived from the transcripts" (p. 668). Categorization of findings into factors is a black art--one which relies heavily on coding by an independent reader and inter-rater reliability to be effective. Though Lytle clearly describes his methodology and his data collection process, this article shares the same weakness in the data analysis sections as I have found in several other leadership articles. There is no narrative account of the decision process or researcher's path describing the categorization process of the transcribed interviews and discussions, through which recurrent themes or patterns are found to emerge. Nor were any outstanding negative cases or disconfirming evidence reported.

Findings and Conclusions

A good qualitative report should contain sufficient examples and quotes from field notes that are explicitly tied to findings so that an independent researcher can assess the quality of the evidence supporting the findings. Though Lytle states his conclusions from each phase of the study, and does not mix his findings and conclusions with his methodology sections, these findings are not backed up with any specific data, anecdotes, or observations in the report. Hence, there is no way to tell whether or not these conclusions have been confined appropriately to the evidence at hand.

The conclusions from phase I were similar to those of John Goodlad's classic (1984) study, which Lytle cites in his list of references--

A great deal of classroom activity was boring, repetitive, unengaging, and vapid. It seemed intended primarily to kill time.
(p. 666).
The conclusions from phase II may not be surprising to those who are familiar with the school reform literature, but they were new to the administrators who had conducted the in-depth studies of the individual students:

The phase III conclusions derived from recurrent themes in the focus group discussions appear to be commonsensical:

The phase IV conclusions from the ethnographic studies of the principals revealed just how isolated these urban principals were from one another. Lytle remarks that

the group's willingness to undertake a research project that violated the norms of the urban principalship suggests that they were beginning to accept and internalize the notion of practitioner inquiry.
(p. 668).
Considering that this part of Lytle's study was done in the fall of 1992, it is evident that little has changed in his school district since Carlson's (1970) classic study of channels of communication among district superintendents and the deleterious effects of isolation upon new district-wide educational innovations. This lends plausibility to Lytle's study--he has replicated Carlson's finding that those administrators who have clear communication channels with each other tend to work closely together, whereas those who lack those communication channels will tend to remain isolated from the change process.

A very strong point of the study, though it is no longer part of the qualitative research process, is the follow-up set of actions that Lytle took, based on his findings:

This is action research at its best, in which:

the social scientist is seen, not as objective, but as learning from the people in the situation, making them part of it by helping them learn at the same time.
(Krathwohl, 1993, p 640).
The results from this research study and the follow-up activities based upon this results did enable Lytle to attain one of his two goals: improved student performance. Fewer students were retained, grades improved, suspensions dropped, fewer students were placed in special education, all Chapter I schools met their three-year school improvement goals, and a number of schools took steps toward site-based management. As mentioned above, Lytle was careful not to infer any causal relationship between these interventions based on his study, and the discernible outcomes that did occur during the three-year period of the study. Moreover, since the article also does provide evidence that the norms of recent scholarship on leadership, restructuring, and organizational change were actually feasible within his district, it indicates that Lytle did, in fact, attain his second goal as well.

Lytle concludes with this succinct statement referring to the generalizablity of not only his findings, but his methods as well:

By deciding to demonstrate that the job of regional superintendent could be carried out in less conventional and potentially more effective ways, I was intentionally modeling an approach to leadership that I hoped would cause principals and teachers to question their own practice.
(p. 670).
The implications of this study are extremely important: not only does Lytle model new approaches to leadership, but he also remarks that they are indeed feasible, and may actually lead to improved student performanceÑwhich is the whole raison d'etre of school improvement.

References

Carlson, R.O. (1970). The adoption of educational innovations. In M.W. Miles, & W.W. Charters, Jr. (Eds.), Learning in social settings. Boston, MA: Allyn & Bacon.

Foxworth, A., O'Donoghue, R., & Rutherford, B. (1996). Title I Schoolwide Principal's Institute. Available from RMC Research Corporation, 1512 Larimer Street, Suite 540, Denver CO 80202.

Krathwohl, D.R. (1993). Methods of educational and social science research. White Plains, NY: Longman.

Krueger, R.A. (1994). Focus groups: A practical guide for applied research. Newbury Park, CA: Sage Publications.

Yin, R.K. (1994). Case study research: Design and methods, Second edition. Thousand Oaks, CA: Sage Publications.

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Copyright © 1996 Lorraine Sherry
lsherry@carbon.cudenver.edu
September 30, 1996