Collis, B., Andernach, T., & VanDiepen, N. (1997). Web environments
for group-based project work in higher education. International
Journal of Educational Telecommunications, 3 (2/3), 109-130.
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The article describes the problems involved in two college courses
that use Web-based environments to support CSCW. The learning
environment includes a Web-embedded shared workspace that supports
group work, Web-based CMC, common study materials available to all
participants, the syllabus and all assignments, and guidelines for
evaluating the products of other groups of students in the class (sets
of Web pages that represent their collaboratively produced product).
Collis lists the persistent problems and her solutions.
1. Problems in maintaining course cohesion - integrate all aspects of
the course in a single commonly accessible Web site, with all student
work linked to the course site (including works in progress).
2. Problems in motivating and structuring collaboration - choose a
task that is intrinsically motivating, where a team approach is
required, and where a jigsaw method capitalizes on distributed
expertise.
3. Problems in motivating and structuring communication - have a
manager report the progress and reflections of each group via embedded
forms and other tools available on the Web site so that a group
archive can be built from all the messages (like CSILE)
4. Problems in maintaining group memory - use tools with shared
workspace functionalities built into the Web site so that all project
management information and partial products are available to all.
5. Problems in organizing and executing self- and inter-group
evaluation - use structured evaluation instruments that are built into
the Web site, build the Web site itself from partial products by all
groups in the class, post and use the evaluations of the other group
products as the basis for the final evaluation of all group products
(constructive feedback from peers).
6. Problems in relating group activities to the conceptual aspects of
the course, study materials, and individual assessments - use
comparisons of group products, relative to conceptual issues in the
course, as exam questions; link criteria for ongoing self-evaluation
of group products (reflections) to study materials and lecture notes
also embedded in the Web site.